Shipping policy
Thank you for shopping with us. We are committed to processing and delivering your order safely and efficiently.
Shipping Coverage
We currently ship to addresses within the United States. We do not ship to APO/FPO/DPO addresses, U.S. territories, or international destinations.
Shipping Fees and Delivery Times
- Standard Shipping Fee: $4.99
- Order Processing Time: 3–5 business days
- Estimated Delivery Time: 10–15 business days after shipment
- Business Days: Monday through Friday, excluding public holidays
Delivery estimates may vary due to carrier delays, weather conditions, high order volumes, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing the tracking information. Please allow 24–48 hours for the tracking status to become available.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you need to correct or update your address, please contact us within 24 hours of placing the order. Changes cannot be guaranteed once processing has begun.
Delayed, Lost, or Delivered Packages
If your package is delayed, please review the tracking information and contact the shipping carrier for assistance. For packages marked as delivered but not received, please check with household members, neighbors, and the local carrier office before contacting customer support.
We are not responsible for packages lost or stolen after the carrier has confirmed successful delivery to the address provided at checkout.
Order Changes and Cancellations
Requests to modify or cancel an order must be submitted within 24 hours of purchase. Once an order has entered processing or has been shipped, it may no longer be changed or canceled.
Contact Us
If you have any questions about your order or delivery, please contact our customer support team.